Love to travel?

Want to work from home?

Excited to work within an International team?

Want to be part of a rapidly scaling company?

YOUR JOURNEY STARTS HERE...


OUR VALUES

This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:

  • Be the solution - take ownership, drive collaboration
  • Be resourceful - strive for new wins every day
  • Be honest - default to transparency
  • Be respectful - treat others like you want to be treated

We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don't meet all our requirements, we may surprise you!

“Culture add” is so much better than "culture fit" and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.


THE ROLE

As a Verification Specialist, you will be the champion of Wetravel’s Know Your Customer (KYC) processes.

In this role, you will be in charge of a seamless end to end verification process for new users on the Wetravel platform - from signing up to making their first payout. You will help in our continuous mission of ensuring safety and security of our platform by verifying the tour operators and trip organizers that are interested in using WeTravel. You will report directly to Wetravel’s Financial Controller.

You will primarily review required documentation submitted by our new users and assess their completeness and compliance with our specific content requirements. You will also work with our Customer Support Team regularly since you will be in touch with our potential customers and clients mainly via emails and our customer messaging platform.

Your main goal is to validate whether tour operators and trip organizers are who they say they are, they have not conducted anything fraudulent in the past, and that their trips are actually happening. You will conduct extensive research to verify information provided by new users during their onboarding into Wetravel and also assist in validating the complete banking information for their first payout.

You will also evaluate and report on any high-risk accounts on a monthly basis and implement any new customer processes and policies as you see fit.

Requirements / Qualifications

  • The ideal candidate should have experience in a fast paced environment, working with sensitive data
  • Understanding of risk and compliance in the financial and regulatory environment is crucial
  • Very strong attention to details and comfortable with reviewing external documents
  • Excellent verbal and written communication skills
  • Works well independently
  • Ability to multi-task and manage other ad-hoc assignments

Nice to Have

  • Prior experience in a financial, online gambling or banking institution
  • Above average Excel / Google Sheet skills - pivot tables, look up tables, formulae’s.
  • Spanish is a plus

ABOUT US

WeTravel (www.wetravel.com) is an online fintech payment platform that transforms travel companies’ finances, communication, and marketing from a lot of manual paperwork to digital. We are a very well funded VC-backed company, bringing together a diverse and highly motivated team.


Read about us on TechCrunch, Huffington Post, Yoga + Life, Financial Times (FT), Skift, Lonely Planet, etc: www.wetravel.com/press

BENEFITS & Salary

Salary US$ 30-45,000

  • Attractive compensation
  • Unlimited Paid Time Off!
  • As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it's normally beside a great beach
  • The latest tech you need to be successful.
  • Permanent position - Health Insurance + optional dental & vision
  • You will physically need to be based in the US due to the compliance and regulatory nature of the role.