Love to travel?

Want to work remotely?

Excited to work within an International team?

Want to be part of a rapidly scaling company?

YOUR JOURNEY STARTS HERE...


OUR VALUES

This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:

  • Be the solution - take ownership, drive collaboration
  • Be resourceful - strive for new wins every day
  • Be honest - default to transparency
  • Be respectful - treat others like you want to be treated

We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don't meet all our requirements, we may surprise you!

“Culture add” is so much better than "culture fit" and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.


ROLE SUMMARY

WeTravel’s Account Management responsibilities include developing strong relationships with new & existing customers, answering client queries, and cross-selling additional products to our users. In this role, you will work closely with cross-functional internal teams (including Sales, Customer Service and sometimes Product Development departments) to improve the entire customer experience.

You will be engaging with clients of all sizes on a daily basis so a friendly approach & love of travel will also help you succeed with keeping our clients satisfied & engaged with our products and services in the long-run. And, this will be an exciting opportunity to start & shape our Account Management team in Latin America and processes from the ground up.

Preferred experience

  • Fluent in English
  • Satisfactory problem-solving skills to help resolve customer complaints or needs
  • Excellent verbal and written communication skills to communicate product ideas to clients
  • Strong customer service and interpersonal skills for dealing with different types of customers and clients
  • Time management and multitasking skills in order to handle multiple tasks and clients at once

Nice to have

  • Minor SaaS sales experience or experience with up-selling products
  • Up-to-date understanding of the travel industry’s consumer behavior
  • Knowledge of Hubspot CRM or other CRM platforms

ABOUT US

WeTravel (www.wetravel.com) is an online fintech payment platform that transforms travel companies’ finances, communication, and marketing from a lot of manual paperwork to digital. We are a very well funded VC-backed company, bringing together a diverse and highly motivated team.


Read about us on TechCrunch, Huffington Post, Yoga + Life, Financial Times (FT), Skift, Lonely Planet, etc: www.wetravel.com/press

BENEFITS & Salary

Salary - USD $25-32k USD

  • Attractive compensation
  • Unlimited Paid Time Off!
  • Remote first option
  • As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it's normally beside a great beach
  • The latest tech you need to be successful
  • 1099 agreement